Every channel handled. Every motion automated.
Chat, voice, sales, knowledge, and a CRM with reports, running as one surface, under your brand. The business owner sees one calm desk. You see a launch path that does not require a team.
Five capabilities. One surface. The work behind your brand.
The bands below run as one surface. Chat shares memory with Voice. Sales shares grounding with Knowledge. CRM is the record, and the report is written against that record. No swivel chair between tools, because there is only one tool.
Chat
A messaging desk that answers like a teammate, not a script.
Inbound DMs, comments, and website chat handled by an assistant that reads from your business owner's catalog, policies, and tone. Replies route to their channels under your brand.
A coverage view with conversation outcomes, deflection rate, and the handful of threads that need a human touch.
A finished support and sales desk on day one. Pricing logic, escalation rules, and brand voice are yours to configure per account.
- Multi channel routing
- Catalog grounded answers
- Escalation queue
- Tone presets
Voice
A voice line your business owner can actually hand to customers.
Inbound and outbound voice that reads from the same catalog as Chat. Bookings, qualification, payment confirmations, callbacks, and recovery. Calls log to the same record as text.
A phone line that books, confirms, and resolves without a queue. Recordings, transcripts, and outcomes land in the CRM automatically.
A high margin lane on top of Chat. Provision numbers per account, set a per minute markup, or bundle minutes into your retainer.
- Inbound and outbound
- Bookings and confirmations
- Recording and transcript
- Per account numbers
Sales
Outbound that opens pipeline without a team behind it.
Prospect lists, sequenced touches, reply handling, and meeting handoffs. The same engine that runs Chat and Voice runs outreach, so the conversation does not reset when a lead replies.
A pipeline that fills itself. Each opportunity carries the source touch, the reply thread, and the next move the assistant is about to make.
Sell pipeline as an outcome, not a tool. Charge per qualified meeting, per sequence, or fold it into a managed service tier.
- Sequenced touches
- Reply triage
- Meeting handoff
- Pipeline scoring
Knowledge
One source of truth the assistant reads before it speaks.
The business owner uploads SOPs, product docs, FAQs, pricing rules, and contracts. Every reply across Chat, Voice, and Sales reads from those books, not its memory. Conflicts surface for the owner to resolve, not for the assistant to guess.
Edit one place and every channel updates. See what the assistant cited on each conversation and correct it in a click.
Stop firefighting bad answers. Knowledge is structured, versioned, and auditable, so you onboard once and trust the floor.
- Versioned sources
- Citation trail
- Conflict review
- Cross channel grounding
CRM and Reports
A working CRM with reports that read like a briefing.
Customers, opportunities, orders, payments, and timeline in one record. Reports written in plain language with the numbers attached. Pivots, breakdowns, and exports without leaving the surface.
Open one screen and see the week. What closed, what stalled, what the assistant did, what is waiting on a human.
Deliver an operating layer, not a dashboard. Reports go out under your brand with your commentary, on the cadence you set.
- Unified record
- Plain language reports
- Pivot and breakdown
- Branded exports
Your brand on top.
Laras underneath.
Laras reaches the market through partners, never direct. Every layer beneath the customer is yours to own, brand, and price.
The end customer
Served start to finish. Sees one brand.
The business
Runs on the partner. Never sees us.
The partner
Owns the brand, the price, the relationship.
Laras
The engine underneath. Invisible by design.
Your brand on the surface. Your customer on the contract.
The product ships with your logo, your color, your domain, and your voice. Onboarding, billing, and support flow through your account. We run the engine room. You run the market.
You set it. Subscription, retainer, project, or outcome.
You keep what you charge above your tier.
The customer relationship and data sit on your side.